Revolutionary Technology For Civil and Criminal Justice by Securus Technologies

Securus Technologies provides civil and criminal justice departments with solutions in public safety, incarceration and crime investigation using technology. The Dallas-based company published samples of facility customer feedback on applying technology to solve and prevent crimes in and out of correctional facilities.


Customer feedback


In one of the letters, a detective was able to retrieve phone calls from an alleged corrupt staff member using Securus Technologies solutions. As a result, the detective gathered incriminating evidence, and a search warrant obtained. In another letter, a prison official collected evidence by monitoring phone calls with information on drug selling among inmates, suspicious money transfer conversations, and a civilian confessed to selling prescription drugs at a discount. I would describe this as a great achievement in the criminal justice department.


Telephone communication is the most common and fastest way of conveying messages and exchanging information. Securus Technologies has taken advantage of this and has creatively modernized crime investigation. In one email, a shooting case inside a correctional facility, through the help of Securus Technologies was concluded by listening to a conversation between two inmate siblings and their mother. The older sibling is coaching his younger brother on what to say upon questioning.




The Chief Executive Officer of Securus Technologies, Richard Smith, said that the company developed a new product or service once every week to help in law enforcement and crime prevention. The company has recently received accreditation from Better Business Bureau (BBB) with a rating of A+ for having met the required standards such as honest advertising, transparency, honoring promises, being responsive among others.


I would vouch for Securus Technologies with confidence. With a customer base of 3,450 public enforcement and corrections agencies, this shows that sensitive departments such as these have complete trust in them.


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